We make every attempt to deliver prior to our guests’ arrival. In some instances, particularly during busy vacation weeks, Housekeeping at the properties will not be able to complete their cleaning and inspection until late afternoon, at which point we are given the okay to access the unit. In most cases, you should receive your order by no later than 5 pm.
I don’t know the unit number at the property where I am staying. Can you still deliver?
Yes. We will contact the front desk or property management company to find out the unit number and arrange for delivery. If you are staying at a private residence, please be sure to provide us with the the name and number of the property manager.
Will you put the food away in case we are delayed in our arrival?
Yes. We always put freezer and refrigerated items away, leaving the other groceries neatly on the kitchen counter for you to store as you wish.
If I want to order specific grocery products that are not shown in your online store or on the fax forms, can I request them?
Do I need to use your forms, or can I just send a grocery list?
To ensure consistency in the handling of your order from start to finish, we DO ask that you use either our Online Store or the Fax Forms as a base. Feel free to e-mail or call us if you have specific questions.
Yes. Ski Haus Liquors requires that we provide them with a copy of each customer’s drivers license, and for your security, we do not maintain a copy after your order is delivered.
Are Steamboat locals really as friendly as everyone says, and is the “champagne powder” snow really the best there is?
Yes!